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  • User Manual

  • Web Site's Structure
  • User Registration
  • View Your Bill
  • Pay Your Bill
  • Manage Your TOT Account


    Web Site's Structure

    The contents of this web site are classified into two categories as follow:

    • Online Services : The services comprise billing inquiries, online billing payment, and personal folders service. The service is for registered users who have already been approved the User ID and Password, which will be used when logging in to online services. Security of service is well taken into account.
    • Other Services provided in this web site include registration, application for new telephone line, TOT's valued added services, What's New, Contact TOT's branch offices, User Manual, and Web Links. You have the unlimited access to the contents of these sections. Signing in to the account is not required.

    User Registration (free of charge)

    You are advised to read the Terms of Use and Conditions of services clearly before registration. If everything is completely understood, press the 'Accept' button and it will automatically link to the registration form. If you don't want to accept, press 'Cancel' and it will automatically link to the home page.

    Registration form is divided into five sections. The mandatory fields will be indicated with the asterisk * sign.

    When you complete the registration process, click 'Submit' so that it will be recorded in the database system and provide you with user name and password. The comfirmation will be sent to you via e-mail. Or if you want to delete or correct all information, please click 'Cancel'.

    As you receive the user name and password, you can login to access the online service instantly. If the system show this message, it means that somebody has already taken the User Name, then you have to change it. If the system shows that some other information is not correct, you have to adjust it until it accepts your registration.

    View Your Bill

    1. Enter the User ID and password to login to your account
    2. Select the required phone number. (The system will show the phone number that you used to register)
    3. The details of selected phone number will appear on the screen
    4. If you want to see more details of each payment due, just click at the Invoice number, the system will show the copy of invoice of that payment due. When finish, click 'Back' to get to the home page.
    5. If you want to inquire billing payment of other phone number, click the number you want and follow the same steps in No. 2.
    6. If you want to inquire payment history cllick "Show Payment History"
    7. If you want to make a payment, click 'Pay the Bill'. It will link to the page where you can make bill payment.

    Pay Your Bill

    1. Enter User Name and password to login to your account.
    2. The phone numbers which have payment due will appear. You can select the results either ranked by invoice number or ranked by payment due.
    3. Click 'Pay Your Bill' to get to the page that shows the results of selected payment due.
    4. Check the information, and click 'Select Payment Method' to get to the specified page or click 'Back to Edit'.
    5. Select your preferred payment method. Then, it will link to the banks to go on transaction.
    6. When finish the process, please wait for the temporary receipt, which you can print it out.

    Manage Your TOT Account

    1. Enter User Name and password to login to your account.
    2. Select from the lists which you want to check or correct information from the following items:
      - Change Password
      - View/Edit Personal Details
      - View/Update Registered Phone Numbers
    3. Details of selected phone number will appear. Make the correction and press 'Save Change' to allow it recorded in the database. Click 'Cancel' if you want to cancel any changes and get back to the previous page.
    4. Follow the same steps if you want to do other transactions

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